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FAQ
  • 1.How long would it take to receive a quote in response to a request for quote (RFQ)?+

    Upon receipt of complete RFQ information, we will acknowledge receipt of RFQ immediately and respond to you within 3-5 working days.
    However, if the manufacturing processes are complicated or the quotation conditions are changed, the quote time will vary depending on the situation.
  • 2.How long does it usually take from building the mold to production?+

    Generally it takes about 20-40 working days. If customers have special needs, we can also fully cooperate to reduce lead time.
    The lead time for the different product development stages is as follows:
    • Building Mold
      It usually takes 20 to 30 working days. The actual mold building time may vary depending on the size of the product and the structure of the mold.
    • Trail Samples (T1 parts) ready for the customer approval
      After the mold building is completed, it needs testing and adjustment. Then, trial samples will be provided to the customer for approval, which typically takes 5 working days.
    • Product Production:
      After customer approves the part and places orders, the product can be shipped within 15-20 working days.
    If any issues happens during the trial or production and requires mold correction, the final production time will change according to the actual situation.
     
  • 3.I am requesting a quote for a custom project. What information do I need to provide?+

    To save your time in RFQ, we would like you to provide the following information:
    • Product Files: 3D file (.stp) and 2D drawing. Samples would be fine.
    • Materials and Specifications: Please advise the color/material of the product. If it is not decided yet, we can recommend materials per your product requirements.
    • Surface Treatment and Post-processing Requirements: Secondary processes, such as glossy surface, texture, painting, printing, etc.
    • Other Product Information: Product application, finished/semi-finished assembly needs, special dimension tolerances, etc.
    • Quote Quantity: Order quantity or annual quantity.
    • Place of Delivery: Detailed delivery address or port.
    • Shipping Methods:If the product needs to be exported, please indicate the shipping method, we will quote the shipping fee separately. Generally our quotation is Ex-Works (EXW) price.
    • Packaging Methods: General bulk or special packaging needs.
     
  • 4.I have samples only, can I get a quote?+

    Yes.
    Please let us know the application of the product, special quality requirements and other relevant product information, we will provide the corresponding quotation according to the information you provide.
     
  • 5.If only rough dimensions of part available, is it possible to quote?+

    Yes.
    However, the product structure, precision, appearance, process, etc. will affect manufacturing costs, so in the absence of sufficient information, we can only give rough estimates based on the information you provide. After the design details are confirmed or the file/drawing is provided, we will provide you with a more precise quotation.
     
  • 6.New product development is risky and the mold cost is high. Is there any low-cost option to validate my design first?+

    Before start of the production mold, you can choose some prototype options first according to the product requirements to validate your product design. We can provide prototype options, including:
    • CNC prototyping
    • Silicone prototyping
    • 3D Printing prototyping
  • 7.My product is with short life cycle and with small quantity order. Is there any option to reduce cost except for production mold?+

    You can choose to make a soft mold, which uses mild steel material.
    Mold cost is closely related to steel material. The lower the hardness of steel, the lower the cost of the mold. The lifetime cycle of soft mold is short, and the volume can be produced is also small.
     
  • 8.Does Jawbone provide early stage small-volume production/trial production services?+

    Yes.
    Before formally production, we can make a small batch of trial production for you to verify the relevant quality requirements and process stability.
     
  • 9.Can plastic injection products be made in small quantity? What is the minimum order for production?+

    Yes.
    In response to the current market demand for diverse products in small quantity, we provide customers with a minimum order of 200 pcs per item. However, the small-quantity order will result in relatively higher production cost.
     
  • 10.How long is the lead time from placing an order to shipping?+

    Usually it takes about 20 working days. The actual production time will vary depending on the complexity of the process and the difficulty of secondary processing the product.
     
  • 11.In addition to plastic/metal parts, my products also need electronic components and other accessories. Can Jawbone provide these materials?+

    Yes.
    One-stop manufacturing integration service is our strength. Jawbone is committed to providing customers with simple and efficient procurement processes. As long as you provide detailed specifications, we can handle various processes for you.
     
  • 12.What is plastic injection molding?+

     The plastic resin is melted in the injection molding machine and then injected into the mold, where it cools and solidifies into the final part. 
     
  • 13.What are the features and advantages of plastic products?+

    Plastic products are lightweight and inexpensive, and can be produced massively and fast. It is easier to form structures and perform surface treatment on plastics than on the metal. So it has been a substantial replacement of metal or other materials products, and commonly used on a variety of daily commodities in daily life.
     
  • 14.What are the types of plastic raw materials?+

    Plastic polymers can be divided into two main categories:
    1. Thermoplastics: The curing process is completely reversible. It is recyclable and reusable, but with poor heat resistance. According to the function, it can be classified as general plastics, engineering plastics, elastomers. Such as: PET bottle, acrylic, etc.
    2. Thermoset plastics: Plastics which become irreversibly hard on heating and not easy to recycle. It is more heat resistant and weather resistant than thermoplastics. Such as: tires, dishes, melamine tableware.
     
  • 15.What are the secondary processes on the surface for plastic products?+

    Common secondary processes on the surface include printing, painting, powder coating, electroplating, bronzing, laser etching, etc. In addition to beautify the appearance of products, improve the texture, but also enhance the function for plastic products, such as: conductive shielding paint, PU paint.

        See More Product with Secondary Processes

     
  • 16.How to choose the right plastic material for your project?+

    There are many kinds of plastic materials on the market. In order to meet the different product functions and applications, a variety of plastic material are gradually developed a variety of plastic materials. As long as you detail the function and the intended use of the product, we can recommend you the most suitable material. The main principles of material selection are: application, function, environment and price.
  • 17.What are the common defects in plastic injection molded products?+

    Common defects include short shot, knit lines, surface sinks (shrinkage), surface flow marks, discoloration (debris), flash, bubbles, bubbles,  stick on core/cavity, and warpage/deformation, etc.
     
  • 18.What are the causes of deformation or warping of plastic injection molded products? How to fix it?+

    The deformation/warping of the plastic injection molded products  is a very difficult issue. It should be prevent mainly from the initial mold design and plastic material selection. The effect of adjusting molding parameters is very limited. Common causes of deformation and solutions are as follows:
    1. Residual stress: Deformation caused by molding pressure can be eliminated by reducing the pressure, increasing the temperature of the mold and material, or by annealing.
    2. Cooling unevenly: If the cooling is uneven, deformation may occur. It can be solved by adjusting the mold temperature to the average temperature, or setting different mold temperature and extend the cooling time according to the degree of warpage.
    3. Improper ejection from the mold: The uneven ejection force causes deformation. It can be solved by increasing the draft angle, or adding ejectors, or extending ejection area to improve the ejection system.
    4. Sink deformation: Sink deformation after molding, which is generally structural deformation. In such case, it is necessary to consider product design change. The most important thing is to make the overall material thickness even.
    5. Product structure deformation: Deformation due to this cause is the most difficult problem. Choose different solutions depending on the product development stage and requirements.
      • Before mold development: Use CAE software for deformation analysis in advance. It allows design changes to reduce deformation before product development starts.
      • After mold development: Analyze of the overall deformation trend according to the measurement data, and then proceed mold correction according to the data of different areas of mold.
      • Without affecting the mold structure and product function, it is also possible to use auxiliary fixtures for product correction.